Buyer’s Right to Cancel  

Subject to “Cancellation Policy” below, you have a right to cancel your enrollment and receive a refund by providing written notice to: office@thecoachesdubai.com. You do not have the right to cancel by not attending a program you are registered for.

CTI’s Right to Cancel  

In rare cases, CTI may choose to cancel/reschedule courses at its discretion. CTI will not be responsible for costs that may be incurred by students as a result of such cancellations or rescheduling.   

Right of Refusal  

CTI reserves the right to refuse a student participation in courses and/or programs. In addition, upon the recommendation of both CTI Course Leaders, CTI reserves the right to remove from a retreat a student who is negatively impacting other students and/or the learning environment. 

Privacy Policy  

CTI will obtain your personal and demographic information in order to secure your registration and to comply with applicable legal requirements. To register for a course, you must provide contact information (e.g. name, email and mailing address) and financial information (e.g. credit card number, expiration date). This information is used for billing purposes and to fulfill your registration needs. 

CTI will not share your information with any third party outside of our organization, except as required by law and outlined herein. We do share Names, Phone Numbers, and Emails via a Course Roster supplied to your Course Leaders. It is strictly not permitted to solicit other students in your course for personal marketing or solicitation of any kind.

Pricing  

Price includes: All tuition, meals, residential fees, program materials, and inter-session conference lines.

Price does not include: Any hotel expense that may be incurred before retreat commencement or after retreat completion. You are also responsible for arranging your own transportation to and from the retreat center for each of the four retreats.

Prices are listed and transacted in AED.  

Cancellation 

Note: CTI Dubai prebooks retreat centers 1 year in advance and should someone drop out we still carry significant costs as we cannot replace a participant once the Leadership Program starts (and 30 days before) as we would have committed to all costs.

Cancellations PRIOR to Retreat 1:  

If you choose to cancel your enrollment in a Leadership program, you will be charged a processing fee according to the schedule below:  

• More than 30 days prior to start of Retreat 1: Cancellation fee is AED 2,000
• Less than 30 days prior to start of Retreat 1: Cancellation fee is 100% of Retreat 1 cost and an AED 2,000 fee for each of the remaining retreats.

Cancellations AFTER the program has begun: 

If you withdraw from the leadership program after the program has already begun, the following fees will be charged, based on the time completed in the program:

• After the 1st retreat: AED 5,000 for retreat 2 and AED 2,000 each for Retreat 3 and 4.
• After the 2nd retreat: AED 5,000 for retreat 3 and AED 2,000 for retreat 4.
• After the 3rd retreat: AED 5,000 for retreat 4.

Payment Methods

We accept payment in the following ways: VISA, Mastercard, and bank transfer. 

The exchange rate is determined by your financial institution on date of transaction. CTI is not responsible for any currency fluctuations or transaction fees charged by your financial institution.  

To pay with credit card you can pay either in person at CTI Dubai or pay through our website using Amazon Payfort Payment Gateway. 

Optional Installment Plan

If you choose not to pay for the program in full, we offer one installment plan.  

This plan plan consists of:

• Registration fee of AED 5,000 due on registration
• Commitment fee of AED 23,000 due at the specified date
• 9 payments of AED 5,350 paid monthly for 9 months, starting in September 2024
  

Release of Liability

CTI reserves the right to refuse a student's participation in courses and/or programs. In addition, upon the recommendation of both CTI Course Leaders, CTI reserves the right to remove from a retreat a student who is negatively impacting other students and/or the learning environment. The student understands that CTI’s Leadership Program requires participation in activities that require physical exertion and challenges. The student agrees to advise CTI in advance of any physical considerations or medical conditions he or she may have and agrees to release CTI from any liability arising out of such activities.